This applies to the BNBM PNG website and the BNBM PNG app — they share one account.
Delete it yourself
- Sign in on the website or in the app with your email address.
- Open My account, then Account security.
- Under Delete your account, type DELETE and press Delete my account.
- Enter the code we email you. The account is deleted straight away and you are signed out on every device.
If you cannot sign in
Use the Contact us page, or write to us from the email address on the account, and ask us to delete it. We check that the request came from that address and then delete the account for you.
What is deleted
- your name, phone number, company name and preferred branch;
- your sign-in email address and password;
- your saved enquiry list;
- product reviews you have written;
- every signed-in session, on every device.
What we keep, and why
- Enquiries you have already sent, with the contact details you gave on them, as part of our business and tax records. They are no longer linked to an account.
- A security record that the account was deleted, and earlier sign-in records, kept for a limited period to protect against misuse.
Uninstalling the app does not delete your account. Deleting your account does not cancel a quote already in progress — talk to your branch about that. See the privacy notice for everything else.
